Return Policy

Returns & Exchanges

We want you to love your Simply Gemnificent jewelry. If you're not completely satisfied, we're here to help.

Returns

We accept returns within 14 days of delivery. Items must be unworn, undamaged, and in their original packaging. To initiate a return, please contact us with your order number.

Exchanges

We're happy to exchange items for a different style or size within 14 days of delivery, subject to availability.

Non-Returnable Items

Custom or special order items
Gift cards
Final sale items

Refunds

Once your return is received and inspected, we'll notify you of approval. Approved refunds are processed within 5–7 business days to your original payment method.